Privacy Policy for All Seasons River Inn
Effective Date: 2/1/2025
At All Seasons River Inn ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make a reservation, or interact with us in other ways.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us when making a reservation, contacting us, or interacting with our website. This may include:
- Personal Identifiable Information (PII):
- Name
- Address
- Phone number
- Email address
- Payment information (credit/debit card details, billing address)
- Non-personally Identifiable Information:
- IP address
- Browser type
- Device type
- Referring website or search engine
- Time and date of access
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Process and confirm reservations.
- Improve the quality of our services.
- Communicate with you regarding your booking, promotions, or inquiries.
- Send you marketing communications (if you have consented to receive them).
- Ensure security and prevent fraud.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers (such as payment processors or email service providers) who assist us in providing services.
- With Legal Authorities: We may disclose your information if required by law, such as in response to a court order or government inquiry.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable steps to protect your personal information. We use encryption and secure servers to protect sensitive data, including payment information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and improve our services. You can control the use of cookies through your browser settings.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
As a resident of Washington State, you have specific rights regarding your personal data, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at the details below.
8. Do Not Track (DNT) Signals
Our website does not currently respond to Do Not Track (DNT) signals.
9. Location-Based Information
We may collect location-based information to enhance your experience, such as providing location-specific promotions or services. We only collect this information with your consent, and you can opt out at any time by adjusting your settings.
10. Third-Party Links
Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy does not apply to those third-party websites. We recommend that you review the privacy policies of those sites before providing any personal information.
11. Security of Payment Information
All payment transactions are processed through secure, PCI-compliant payment processors. We do not store full payment card details on our systems.
12. International Transfers of Data
If you are accessing our website from outside the United States, please be aware that your information may be transferred to and stored in a country that has different data protection laws than your country of residence. By using our services, you consent to the transfer of your personal data to the United States.
13. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.
14. California Consumer Privacy Act (CCPA) Compliance
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to request the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
- The right to request the deletion of your personal information (subject to certain exceptions).
- The right to opt-out of the sale of personal information (if applicable).
To exercise these rights, please contact us at the details below.
15. Washington State Data Breach Notification Law
In the event of a data breach involving your personal information, we will notify you as required by Washington State's Data Breach Notification Law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
17. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
All Seasons River Inn
Phone: 509-509-0678
Email: hello@allseasonsriverinn.com
Address: 8751 Icicle Road, Leavenworth, WA 98826